Skills & Competencies for Information Technology Manager

Information Technology Manager job profile

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JOB SUMMARY for Information Technology Manager

Manages all IT activities in the organization.

JOB RESPONSIBILITIES for Information Technology Manager

Implements and maintains the policies and goals for the IT department to support the company's needs. Ensures proper information system operations and plans necessary upgrades. Oversees the internal IT support function. Conducts research and recommends the selection of IT equipment, applications, and supplies.

Information Technology Manager SALARY RANGE

BASE 50%
$143,794
TOTAL 50%
$156,151
Job Level
M02
Job Code
IT10000246
Education/Degree
Bachelor's Degree
Reports To
Director

Information Technology Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Information Technology Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Information Technology Manager

1 Job Family Competencies – Business Continuity
Proficiency Level -3
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Lists business continuity risks, threats, and vulnerabilities across the enterprise.
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Level 2 Behaviors
(Light Experience)
Supports the development and implementation of business continuity plans.
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Level 3 Behaviors
(Moderate Experience)
Performs business continuity testing to identify areas for improvement.
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Level 4 Behaviors
(Extensive Experience)
Provides training to team members regarding business continuity procedures and emergency responses.
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Level 5 Behaviors
(Mastery)
Generates disaster recovery standards in alignment with business continuity program goals.
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2 Job Family Competencies – Information Management
Proficiency Level -3
Skill definition-Knowledge of and ability to apply information management principles and procedures.
Level 1 Behaviors
(General Familiarity)
Identifies the difference between information and data management.
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Level 2 Behaviors
(Light Experience)
Reports all issues in the implementation of information management.
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Level 3 Behaviors
(Moderate Experience)
Maintains information from various forms to incorporate policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Oversees the execution of the data governance to develop information management capabilities.
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Level 5 Behaviors
(Mastery)
Establishes metrics to evaluate the quality of information management plan.
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3 Information Technology Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Information Technology Manager
Proficiency Level - 4
5 Competency for - Information Technology Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Information Technology Manager

1 Core Competencies – Business Acumen
Proficiency Level -2
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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2 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the importance of budget reporting and forecasting in our workplace.
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Level 2 Behaviors
(Light Experience)
Supplies supporting information and justification for major line items.
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Level 3 Behaviors
(Moderate Experience)
Utilizes software tools and applications to forecast our annual budget accurately.
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Level 4 Behaviors
(Extensive Experience)
Provides in-depth training to our entire organization about the zero based budgeting methodology.
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Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
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3 Information Technology Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Information Technology Manager
Proficiency Level - 4
5 Competency for - Information Technology Manager
Proficiency Level - 5

Summary of Information Technology Manager skills and competencies

There are 0 hard skills for Information Technology Manager.
12 general skills for Information Technology Manager, Business Continuity, Information Management, Information Technology Infrastructure Library (ITIL), etc.
13 soft skills for Information Technology Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Information Technology Manager, he or she needs to be proficient in Business Acumen, be proficient in Budgeting, and be skilled in Planning and Organizing.

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